Caly support
Help with your Caly account, bookings and integrations.
Contact us
Email hello@devino.ca with your Caly account email and a short description of the problem. Screenshots help. You can also ask in our Discord community.
Hours and response time
- Support hours: Monday to Friday, 9:00 to 17:00 Eastern Time (ET).
- First response: within one business day of your message.
Documentation
- Caly documentation: guides, the API reference and the FAQ.
- Using Zoom with Caly: connect, create meetings, remove, and the data we use.
- Privacy Policy and Terms of Service.
Zoom integration
How do I connect Zoom?
Follow Using Zoom with Caly: install Zoom Video from Caly's Apps page, approve access at Zoom, and you return to Caly with Zoom connected. Then choose Zoom Video as the location of an event type, or make it your default conferencing app.
How do I remove Zoom?
In Caly, open Installed apps, Conferencing and remove Zoom Video. Caly revokes its access at Zoom and deletes the stored connection. You can also remove Caly from the Zoom App Marketplace (Manage, then Added Apps); Zoom tells us and we delete the connection the same way. Event types that used Zoom switch to Caly Video, so existing booking links keep working.
What Zoom data does Caly use?
Only what it needs to run meetings for your bookings: it creates a Zoom meeting when someone books you, updates it when the booking is rescheduled and deletes it when the booking is cancelled. Caly stores the tokens Zoom issues and the ids of the meetings it created, and nothing else from your Zoom account. It does not read your recordings, chats, contacts or other meetings' content. The full list is in the Zoom guide.